Navigating Diverse Professional Landscapes:
Embarking on a diverse professional journey has allowed me to wear many hats, each contributing to my multifaceted experience in the realms of technology, leadership, and strategic management. Below is a detailed walkthrough of my professional journey, highlighting the roles I've embraced, the responsibilities I've undertaken, and the milestones I've achieved.
Head of Properties and Infrastructure, Banglalink Digital Communications Limited
May 2016 to Present
In my current role at Banglalink, I spearhead initiatives to establish and manage workplace standards, aligning them meticulously with the company’s overarching vision and strategies. My focus is on fostering innovation, ensuring optimal utilization of resources, and maintaining a steadfast focus on sustainability and operational excellence.
Responsibilities:
Strategic Leadership: Directing initiatives to manage workplace standards and ensuring adherence to the company’s vision and strategies.
Site Management: Overseeing site acquisition, lease negotiation, and compliance with the country’s estate standards.
Key Achievements:
Operational Efficiency: Achieved consolidation of offices, optimizing operational processes.
Retail Expansion: Led the acquisition and rollout of retail outlets, expanding the company’s footprint.
Cost Reduction: Realized an operational expenditure savings through strategic cost-management initiatives.
Regional Administration & ICT Manager, Banglalink Digital Communications Limited
May 2012 to April 2016
In this role, I blended administrative acumen with technological expertise to manage regional operations and ICT requirements effectively. My approach was centered around collaboration, innovation, and meticulous project management.
Responsibilities:
ICT Collaboration: Worked in tandem with IT Apps and Systems teams for administration ICT requirements and developed PHP/MySQL based mock-apps for different Administration Operations and Services.
Regional Leadership: Led a team of regional representatives, managing operations at regional offices and monitoring budgetary performance of each region.
Key Achievements:
ICT Implementation: Successfully implemented Administration Helpdesk System, enhancing operational efficiency.
Regional Management: Efficiently monitored and advised on recruitment, HR policies, and attendance, ensuring seamless regional operations.
Senior Manager - IT, Jobs-ICT Private Limited
December 2010 to April 2012
Here, I embraced the role of a technological leader, managing a development team working on multiple projects. My focus was on maintaining liaison with clients, ensuring quality development, and delivering timely and impactful IT solutions.
Responsibilities:
Team Management: Led a development team, ensuring the quality and timely delivery of systems and services.
Client Liaison: Maintained effective communication with clients to understand their needs and provide tailored solutions.
Key Achievements:
Project Delivery: Successfully delivered IT logistic support to South Asian Scholarship Program project of AusAID and developed a Human Resource Information System (HRIS) for a USAID funded project in Pakistan.
ASP Systems Engineer, Superior Internet Solutions, Inc (USA)
November 2009 to November 2010
In this role, I was responsible for managing various client-centric systems and portals, focusing on enhancing user experience and ensuring seamless integration of functionalities.
Responsibilities:
System Management: Oversaw the management and maintenance of various systems including Client Management System and Sales Management System.
Technical Support: Provided offshore support, ensuring the optimal performance of the systems and addressing technical issues promptly.
Key Achievements:
System Enhancement: Successfully enhanced the functionality and user interface of multiple systems, improving user experience and system efficiency.
Senior Programmer, Insys Consulting
April 2009 to November 2009
As a Senior Programmer, I played a pivotal role in developing and implementing various web-based solutions, focusing on delivering high-quality and innovative products.
Responsibilities:
Project Development: Led the development of multiple projects, ensuring the implementation of robust and scalable solutions.
Client Interaction: Maintained regular interactions with clients to understand their requirements and provide tailored solutions.
Key Achievements:
Innovative Solutions: Developed and implemented innovative solutions for diverse clients, contributing to the company’s portfolio of successful projects.
Development Team Leader, WSPimc (UK)
June 2004 to March 2009
In this leadership role, I led a team of developers and support engineers, focusing on the development and support of multiple systems with both web and desktop interfaces.
Responsibilities:
Team Leadership: Led and mentored a team of 15 developers and support engineers, fostering a collaborative and learning-oriented environment.
Project Management: Managed multiple development projects, ensuring timely delivery and adherence to quality standards.
Key Achievements:
System Integration: Successfully integrated various management systems into the Central Management System, enhancing operational efficiency.
Strategic Development: Developed and supported 13 systems that handle significant financial value and extensive information, contributing to the strategic development of the organization.
Software Development Manager, Sonic-IT Limited
January 2003 to May 2004
In this managerial role, I was responsible for overseeing all projects, recruiting team members, and implementing new tech features into existing solutions.
Responsibilities:
Project Oversight: Managed all projects, ensuring the alignment with organizational goals and client requirements.
Team Recruitment and Management: Recruited team members and assigned roles based on merit and technical skill.
Key Achievements:
Solution Enhancement: Implemented new tech features into existing solutions, enhancing the functionality and efficiency of the products.
Senior Technical Instructor, New Horizons CLC of Dhaka
October 2000 to December 2002
As a Senior Technical Instructor, I had the opportunity to instruct on various Microsoft Products, igniting the spark of technology in many and contributing to the development of IT professionals.
Responsibilities:
Technical Instruction: Conducted batches covering various Microsoft Products, providing in-depth knowledge and practical insights.
Training Development: Developed training materials and conducted special batches for multinational corporate clients.
Key Achievements:
Professional Development: Contributed to the professional development of numerous individuals, enhancing their technical knowledge and skills.